By Andy Plastow on Wednesday 20th November 2024

Why is Employee Engagement Important?

Engaging your team is essential because it directly impacts productivity, retention and overall business success. In fact, research shows that companies with a highly engaged workforce achieve around 21% higher profitability. Alarmingly however, a recent study revealed that 90% of UK employees report feeling disengaged with their workplace – a stat which businesses should be concerned by.

When your employees feel valued and empowered, they are more committed to their work, more collaborative with colleagues, and more motivated to go the extra mile, leading to improved performance and increased innovation. Employees who feel engaged and supported are also less likely to leave, reducing costs on recruitment and retraining, and helping to create a positive workplace culture.

The Role of Office Design in Employee Engagement

At the heart of good engagement is delivering a positive employee experience across all areas of your business. While there are many influencing factors to consider, it’s important not to overlook the crucial role office design plays in this.

Cleverly designed workspaces can inspire focus and increase productivity, support wellbeing, and encourage collaboration and connectivity, all of which contribute to a more engaged and motivated team. By aligning your office design with your employees’ needs, you can create an environment where employees feel comfortable, valued and empowered to do their best work. Here we discuss seven office design considerations which can help you achieve this.

Seven Office Design Tips to Boost Engagement

1. Flexibility and Choice
Everyone has their own personal needs when it comes to the workplace environment they prefer. Some will be comfortable and thrive in a busy, open-plan office where they can interact with colleagues, whereas others will prefer a quiet and more private space to work. With this in mind, offering your team the choice of where and how they work through thoughtful design is key to enhancing engagement and improving productivity.

Providing a combination of allocated desk spaces, drop in-desks or shared workstations, collaboration and breakout areas, along with designated quiet zones, sound-proofed pods and meeting rooms, will allow people to choose to work in a setting which they are comfortable in.
By encouraging people to utilise different spaces throughout their day, you can also help break down barriers between individuals and teams, encourage collaboration and communication, and build a better culture, all of which support engagement.

2. Comfort
Creating a comfortable office environment that provides optimal thermal, acoustic, and lighting conditions can significantly enhance employee engagement by minimising distractions, reducing stress and supporting wellbeing. This thoughtful approach to workspace design shows that you value employee health and comfort, and can help foster a sense of belonging and loyalty that ultimately boosts engagement and motivation.

Maximise natural light where possible, supported by soft lighting with adjustable settings to allow people to control the environment to suit their personal preference. You can improve acoustic comfort and minimise noise reverberation throughout your space by incorporating features with high acoustic properties, such as panels, desk dividers, ceiling tiles, furniture and hanging panels. In addition, ergonomic furniture like adjustable desks and chairs, can significantly improve comfort, reduce physical strain and promote better health.

3. Social Spaces
Providing communal spaces that encourage social interactions and give employees a chance to recharge and connect with colleagues in an informal setting, such as breakout areas, games rooms, spaces to relax, and kitchens and refreshment zones, enhances morale and job satisfaction, ultimately increasing engagement by making employees feel like part of a community.

4. Wellbeing Areas
Incorporating wellbeing-focused features like relaxation areas, mother and baby rooms, multi-faith rooms and gyms into office design can not only improve employee engagement, but foster a positive culture that enhances loyalty and motivation. These amenities also acknowledge employees’ diverse needs, making your workplace feel inclusive and supportive, reducing burnout and encouraging mental and physical wellness.

The addition of indoor plants, natural light and natural materials (such as wood and stone) can also reduce stress, enhance air quality, and promote a positive atmosphere, all of which contribute to better mental health and engagement.

5. Branding
When office design reflects a company’s values and brand identity, it reinforces a sense of pride and belonging in employees. Allowing employees to personalise their workspaces, such as with photos or small decor items, can also increase their connection to the office, making them feel more comfortable and engaged.

6. Tech
Integrating modern technology into office design, including high-speed Wi-Fi, advanced conferencing facilities, modern audio visual (AV) solutions and digital desk and room booking systems, can significantly enhance employee engagement by creating a more efficient, frustration-free work environment where employees feel supported, valued, and more motivated to engage actively with their work.

For hybrid workers, seamless tech supports smooth transitions between remote and in-office work, improving connection and continuity. Reliable tech tools also streamline activities, enabling your team to collaborate effectively, solve issues quickly and focus on their tasks without interruptions.

7. Layout
An intuitive office layout featuring clear walkways, effective signage and logical zoning can help employees navigate your workspace easily, support ease of movement and streamline workflow. By reducing minor frustrations and creating a sense of familiarity, particularly in larger offices spanning multiple floors, you can provide a calm, productive environment that supports sustained focus and engagement.

 

The Employee Voice

While the above tips are useful, what’s really valuable in improving engagement is ensuring your office design is created specifically with your employees’ needs in mind. And you can only really do this by getting them involved in the process. Allowing your team to share insights on what features will best support their productivity, comfort, and collaboration, will make them feel valued and heard, leading to a space which is tailored to their needs. In turn, they are more likely to feel invested in their work, proud of their workplace and connected to your company, boosting overall engagement and morale.

Undertaking a workplace consultancy process, which involves speaking with your team to gather data and insights to truly understand what’s important to them, will help with this. You can read more about what this involves here.

If you’re planning an office redesign and would like advice on how you can create an environment which will boost employee engagement and deliver tangible long term benefits for your business, we’d love to hear from you.